We always appreciate your comments, and thank you for your feedback given at the end of your holiday.

Here are some of the things that you have said.

 

 

 

Dear lovely folk at White Horse Boats,

We are now back in Cape Town and catching up with emails, hence this late reply.

Our weekend on Moonshine was an experiment for us, as we had not tried narrow-boating, and thanks to all of you it was an unqualified success. We have had nothing but positive experiences: the ease with which we could make the booking (and, as travellers from afar, accept your very kind offer of bedding for our party); the clear and helpful suggested itinerary; the masses of useful information for novices like us; Poppy’s friendly welcome, instructions and send-off from Devizes; and the equally friendly and easy hand-back of the boat to Shelly and Poppy on the Monday morning. We were even lucky with our October weather, so whichever rain gods you employ are clearly also doing their bit!

As newly converted canal folk, we will certainly look to repeat the experience whenever we are able.

Many thanks for all that you do, and best regards, Ian MOONSHINE October 2018

 

We had a marvellous  time on “Moonraker”.

After a trip with much delay from the Harwich ferry from Holland we were glad to arrive and meet friendly Poppy. She was very patient (language) and helpful.

The boat is cosy and well thought over. Good to handle. Everything worked perfectly. Even the weather was perfect. Thank you all for a splendid holiday. With kind regards, Anton and Ingrid (visitors from Holland) MOONRAKER October 2018

We thoroughly enjoyed our holiday – luckily we had excellent weather. My wife and i both agree that the boat we hired was the best we’ve had. Many thanks. 10/10 MOONSTRUCK

 

We has a brilliant holiday and I’m sure we’ll be back in the future (maybe even on the new long term hire venture!) MOONSHINE September 2018

 

Thanks very much, we had a very enjoyable weekend! 9/10MOONSTRUCK September 2018

 

Had another great holiday, no issues with the boat. We hope you come back again next year for our 4th year with you! 10/10 MOONSTRUCK September 2018

 

Hi Guys – thanks so much for a great holiday!  We absolutely loved it!  The team were all really helpful and the boat was great! Attached are a couple of pics – such a beautiful area its hard to take a bad one! MOONSTRUCK August 2018

 

No complaints – all equipment was clean and contemporary which I really appreciated, We loved the holiday and the boat 10/10 MOONFLEET August 2018

Friendly and helpful staff. Wonderful time. Relaxing as always. Lovely boat. 9/10 MOONRAKER July 2018
We had a lovely holiday and thoroughly enjoyed the experience 10/10 MOONSHINE June 2018
Lovely boat, ran smoothly. Ideal for two 9/10 MOONRAKER May 2018
Very well appointed boat, comfortable, lots of good information. Poppy and Stuart very friendly and helpful. 10/10 MOONFLEET April 2018
Very nice boat. Lovely helpful staff. 10/10 MOONSTRUCK April 2018
Easy, very efficient, relaxing and enjoyable. No problems. Thank you 10/10 MOONRAKER April 2018

We had a great weekend and celebrated our friends 70th birthday on the towpath. Poppy explained the mechanics of the barge and we felt confident as we set off and as Poppy said other boat users were so helpful. We were tired on our return and it was wonderful to hand over the boat to your colleague. The weekend has given us some very happy memories so thank you all very much. You are all certainly to be recommended. MOONLIGHTING April 2018

 

Very enjoyable and relaxing holiday. And very friendly staff. Would recommend to anyone. xx 🙂 10/10MOONFLEET April 2018

 

We were very impressed with the friendly and comprehensive introduction given by Poppy. She made it a good and positive start to our new boating experience! 9  MOONRAKER April 2018

 

Very comfortable, and well equipped. Poppy came ASAP when the bathroom wash basin leaked. Stern doors were not easy to open or shut due to the wood was swollen. 9&1/2 MOONSTRUCK April 2018

 

Thank you for supplying a well equipped and well maintained narrowboat. Poppy was great at showing us what to do in any event. We had a great time – we found it slow at the locks though but managed ok and no complaints 10*/10 MOONRAKER March 2018

 

Loved It! 10/10 MOONRAKER March 2018

 

We rented the boat last Saturday, it was absolutely fantastic! We all enjoyed every second and hope to return next summer! Poppy was great! Really helpful and very informative!
Thanks so much! MOONLIGHTING September 2017

 

I would like to thank you and all your colleagues for the help and support booking our boat holiday and support leading up to and during our holiday. I would particularly like to thank and commend Poppy for her welcome, training and smiling support during our holiday. Poppy is a fantastic ambassador for Whitehorse boats. MOONSTRUCK September 2017

 

We’d just like to say what a lovely holiday we had. We would definitely do it again!

The whole process of booking and meeting you guys at the Wharf was fantastic – really well organised and very helpful from start to finish!

Stuart was just fantastic. We left feeling quite confident after a thorough walk through the boat and great instructions. We bumped into him later on in the weekend at All Cannings and said hello to him and his friends, who told us about a summer show in the village. He was a great representative of your company and one of the main reason’s we’d recommend you to our friends.

Thanks again, we’ll look out for the boats when we’re next around the river and hopefully book something again soon! MOONRAKER August 2017

 

I just wanted to say a huge thank you for an absolutely awesome adventure on board Moonlighting today. We all had a ball and my daughter accepted a marriage proposal from her fella – a great day all round. Thanks again MOONLIGHTING August 2017

 

Dear all at White Horse Boats, Thank you so much for your email and for your assistance in providing us with an magnificent few days on the Kennet and Avon canal. We travel a lot as a family and have been to some wonderful places but I can honestly say that last week was one of the most relaxing and enjoyable breaks we have taken in a very long time. It is true that the weather was kind to us (I am glad we did not choose this week) but that is a risk one takes when holidaying in the UK at any time of year. What made this break special was the quality of your boat which was very comfortable and superbly appointed to the point at which the only thing we were going to suggest was to add a chopping board but then we found it! The beds were very comfortable, the bathroom facilities were beyond my expectations and I would urge you to take no notice whatsoever of anyone who suggests that you need to add wi-fi, electrical kitchen appliances or bigger TVs (we never switched it on) to your craft.

I would also like to make a special thank you to Poppy and Stuart  who helped us to understand the subtleties of what we were embarking upon and how to get the best from Moonfleet  which we most certainly did. They knew the answer to every question and exuded professionalism, warmth and kindness in all our dealings with them – they are both very valuable assets.

With many thanks again from everyone in my party MOONFLEET June 2017