DAYHIRE cruising from 6th June: We are delighted to inform you that today (28/05/2020) we have had confirmation that we are allowed to operate out dayhire boat from 6th June.

BOOKINGS REOPENED!! As a result of HM Government and Canal and River Trust advice issued 13th May 2020 we are delighted to say that we are confident we can commence operating our holiday boats from 4th July.

For Holiday/Short Break Hirers who are already booked with us after 4th July 2020 your hire should be able to proceed as originally planned, subject to prevailing social distancing advice at the time. If you are isolating/shielding and cannot take your holiday this year we offer a free transfer of your holiday to another date later in the year or to 2021 without extra charge (unless of course you choose to move to a more expensive period such as Summer Holiday).

For Day Hire Bookings we are recommencing these in June and are taking bookings online right now. We will be in contact with customers to reconfirm their bookings.

Please note that, with regret, we are not able to offer refunds (in line with our Booking Conditions) since the circumstances in which we find ourselves are outside of our control. In common with all small hospitality businesses we are trying to survive this unprecedented situation (with the support of our bankers) so that we can continue to trade once the crisis has passed. We would appreciate your support and understanding both for us and our staff, many of whom have had to be furloughed, and all of whom are under the greatest pressure to try and do the best we can for you, our customers.

As we are working from home, please contact us by email and we will reply or call you as soon as we can.

COVID-19 Essential Travel Guidance – GOV.UK

Tuesday 19th March: Coronavirus Update from Canal & River Trust

CRT Update

Wednesday 13th March: Coronavirus update from the Canal & River Trust

When we were in touch yesterday we said that, along with other navigation authorities, we would review when navigation might re-open in light of the new Government advice. Government have issued clarification this morning, 13 May.
We’ve now had the opportunity to do this and are able to set out our approach to opening our navigation to boating in England. Please remember that social distancing continues to be maintained, with only members of your household able to go aboard your boat until further notice.

From today, Weds 13 May 2020
You may undertake short boating trips only from today – avoiding use of locks and any staff-operated structures if possible – providing, as per current government guidance, you do not stay away from home overnight and return to your mooring.

From Saturday, 23 May:
If you live on your boat without a home mooring, and hence are currently moored on the navigation:Mooring exemptions will come to an end. You may move off your current mooring and resume limited navigation, moving short distances only initially at this point. This doesn’t mean that every boat needs to move on this day, just that we’d expect you to move off your current mooring within 14 days.  (If you are in a high-risk group, and need to continue to shield or self-isolate, then special arrangements can be agreed with your licence support officer if you haven’t already told us.)

From Monday, 1 June:
On this date, we anticipate that our navigations will re-open in full, subject to some exceptions*, and you will be able to undertake longer journeys.According to current guidance, those who do not liveaboard should not stay overnight. We will seek further clarification as to whether overnight stays will be permissible once full navigation resumes.*Please bear in mind that it will take time to get the entire network fully operational, and booking for some passages and services will be required. Some sections may be closed for a further period. Our website will be updated with the details closer to the time.

Wales: If you or your boat is on a Welsh canal please follow the latest regional advice.

Please stay safe and stay alert at all times.

Monday 24th March 2020: Coronavirus and boating update from the Canal & River Trust

Hello White Horse Boats,
Following the most recent announcement from the Prime Minister regarding the UK’s response to the coronavirus crisis, we are asking leisure boaters to stop all non-essential travel. As a result, and to help those who live-aboard (along with those who would need to travel to their boat in order to move it) we are suspending the requirement to move every 14 days. The suspension will be kept under review in line with revised government guidance, applying initially until 14 April.
We ask everyone to be considerate and make sure at least a minimal amount of essential movement is maintained to keep vital boater facilities and services accessible to those that need them. We will continue to maintain boater facilities and pump out cards are available from our online shop. (We will be urgently reviewing the implications for face-to-face sale of pump out cards and facilities keys from our public offices). 
Please click here for the latest updates to our Frequently Asked Questions and up to date advice on where to get support.
Colleagues whose roles are critical to the safe management of the waterways, for example those managing water levels, those carrying out statutory inspections of canal structures, ensuring essential facilities for boaters are available etc will continue their day to day work. 
We will be doing whatever we can to support our customers and protect the waterways so we can return to enjoying them fully when the crisis is over. We will keep the situation under active review and update you in line with changing circumstances and guidance.
If you subscribe to Boaters’ Update you already received this email yesterday evening but technical difficulties prevented us from adding all boat licence holders that we have a valid email address for. These have now been added so we apologise if you’re receiving this email for the second time. 

Thank you for your patience and forbearance and please stay safe during these unprecedented times.
Richard Parry
Chief Executive
Canal & River Trust

Please refer to our Terms & Conditions